TERMS AND CONDITIONS OF SERVICE

1. PURPOSE AND SCOPE

These terms and conditions (the “Terms”) govern the use and provision of digital marketing services by LONEBRAND MARKETING LLC, a legally registered company in the State of Florida, USA (hereinafter “LONEBRAND”), to any client or user (hereinafter “Client”).

By engaging with our services, the Client acknowledges and agrees to be bound by these Terms.

2. DESCRIPTION OF SERVICES

LONEBRAND provides digital marketing services, including but not limited to:

• Advertising campaign management (Meta Ads, Google Ads, TikTok Ads)

• CRM configuration and automation (GoHighLevel and integrations)

• Chatbot creation for lead capture, qualification, and appointment scheduling

• Email/SMS marketing

• Website and landing page development

• Analytics, reports, and conversion optimization

Specific service details will be outlined in each signed Proposal or Service Agreement, which prevails over these Terms in case of conflict.

3. SERVICE TERMS AND DURATION

Unless otherwise stated in a written agreement:

• A minimum service term of three (3) months applies.

• Services auto-renew monthly unless canceled with at least 15 days' prior written notice.

4. PAYMENTS AND BILLING

4.1 Upfront Payment
All services require upfront payment before commencement.

4.2 Accepted Payment Methods
LONEBRAND accepts bank transfers, credit/debit cards, and authorized gateways such as Stripe or GoHighLevel Payments.

4.3 Taxes
Prices do not include applicable taxes, which will be added as required by law.

4.4 Late Payments
Late payments will accrue interest at a rate of 1.5% per month on outstanding balances.

5. PERFORMANCE COMMITMENT AND LIMITATION OF LIABILITY

5.1 Performance Commitment
LONEBRAND commits to delivering all services professionally but does not guarantee specific results (e.g., number of leads or sales) due to external variables.

5.2 Conditional Guarantees
Any result-based guarantee is subject to pre-agreed conditions. Failure by the Client to meet those conditions invalidates the guarantee.

5.3 Limitation of Liability
LONEBRAND shall not be held liable for indirect damages, data loss, business opportunities, or technical issues on third-party platforms.

6. CLIENT RESPONSIBILITIES

The Client agrees to:

• Provide timely access to accounts, materials, and platforms required.

• Approve campaigns and strategies within the agreed timeframe.

• Avoid unauthorized modifications in campaigns or automated systems.

7. CONFIDENTIALITY

Both parties agree to maintain strict confidentiality regarding any proprietary, business, strategic, or financial information shared during the business relationship for a minimum of two (2) years following termination.

8. INTELLECTUAL PROPERTY

All digital assets created by LONEBRAND remain the property of the agency until the Client has fulfilled all payment obligations.
Once fully paid, all deliverables are transferred to the Client unless otherwise agreed.

9. TERMINATION AND CANCELLATION

9.1 Notice
Early termination requires a minimum of 15 days’ written notice.

9.2 No Refund Policy
Payments are non-refundable unless explicitly stated in the Proposal.

9.3 Breach of Contract
In cases of severe breach by either party, the agreement may be terminated immediately, and legal actions may be pursued.

10. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the State of Florida, USA. Any dispute shall be subject to the jurisdiction of the courts of Miami-Dade County, Florida.

11. LEGAL CONTACT

LONEBRAND MARKETING LLC
10850 W Flagler St, Apt D-301,
Miami, FL 33174, USA
📧 team@lonebrandmarketing.com
📞 +1 (956) 996-5718